On a Windows Computer
- Click the Windows search icon (the magnifying glass next to the Windows icon). Enter mstsc or Remote Desktop Connection, and then select Remote Desktop Connection in the search results.
- In the "Computer:" field, type the IP address of your server or host computer (you can find it in the email). Click Connect.
- Log in to the server or host computer by clicking on connect.
- The credentials for the server or host will be mentioned in the email address, but the default username is Administrator, and the password will be in the email address.
- Click “OK” to connect to your server or host computer.
- If promoted about server authentication certificate, then select “Yes.”
- You will be connected to the server.
On a Mac
- On your Mac, go to the App Store and install Microsoft Remote Desktop 10.
- Click the + (plus sign) at the top of the window and select Desktop. (Alternatively, click Add Desktop.)
- In the "PC Name" field, enter your server's IP Address.
- Click Add.
- Double-click the newly saved desktop.
- When prompted for your credentials, enter the username or use the default username Administrator and enter your password, which is provided in the email.
- If you see a warning about connecting to the RDP host, click Continue.
